This declaration on accessibility applies to https://www.regiondo.com and all its subdomains

Accessibility Statement for Services

As part of our accessibility statement, we would like to provide you with an overview of the compliance status of the service(s) described below with the accessibility requirements according to legal regulations (in particular, the Accessibility Strengthening Act – BFSG).

Information about the Service Provider

Regiondo GmbH
Westendstr. 28, 60325 Frankfurt am Main
+49 (0) 89 / 21 09 47 37
support@regiondo.com

General Description of the Service

Regiondo GmbH offers for providers of services in the area of recreational activity Software as a Service and provides an App to sell tickets online, manage bookings and connect with leading OTAs

Compliance Status with the Requirements

The aforementioned service is mostly compliant with the Accessibility Strengthening Act (BFSG).
Right now, we are pursuing a continuous improvement to increase digital accessibility in order to eliminate identified shortcomings. Whereas Major parts of the websites and the mobile application already meet the applicable requirements for digital accessibility, we're working on full compliance for:

Keyboard Accessibility: Ensuring all interactive elements are operable via keyboard, eliminating traps, and supporting navigation for components like dropdowns and modals.
Visible Focus Indicators: Providing clear, high-contrast outlines for all focusable elements to support visual navigation.
Semantic Structure and Roles: Using semantic HTML elements and appropriate WAI-ARIA roles (e.g., role="navigation", role="dialog") to enhance assistive technology support.
Color Contrast: Guaranteeing a minimum contrast ratio of 4.5:1 for text and 3:1 for large text or icons to ensure readability.
Text Alternatives for Images: Providing meaningful alt text for informative images and marking decorative ones with alt="".
Form Accessibility: Ensuring inputs have visible or programmatic labels, proper error associations, and clear grouping using fieldset and legend.
Dynamic Content Updates: Announcing changes using ARIA live regions and managing focus updates for screen reader users.
Touch Target Size: Ensuring that all interactive elements meet the 44×44 pixel target size minimum.
ARIA Best Practices: Using ARIA attributes accurately and only when semantic HTML is insufficient.

The criteria are the success criteria of the international accessibility standards, the standards of WCAG 2.2 and the European standard EN 301 549.

Dispute resolution

If you believe that our website or mobile application still does not meet the legal accessibility requirements everywhere, you can then contact the responsible market surveillance authority.

The centralized market surveillance body of the federal states for the accessibility of products and services (MLBF) will start work as a new institution under public law on 28 June 2025 in Saxony-Anhalt, in the state capital Magdeburg.

You can contact the market surveillance authority at the following address:

MLBF
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
Postfach 39 11 55
39135 Magdeburg
Telefon: (0391) 567 4530
E-Mail: MLBF@ms.sachsen-anhalt.de

Audio Tour + Virtual Reality

Family Ticket + VR-Tour

Family Ticket - Audio Guide Tour